My Blog

CORRESPONDENCE 1 :

—–Original Message—–

From: customersupport@thestore.nba.com +Add contact

To: reggaeboy002@hotmail.com

Subject: WT20061221_0000005722 Shipping/Returns

Please include the following line in all replies.

Tracking number: WT20061221_0000005722

Dear Otis,

Thank you for your inquiry.

There is already a note in our account that we are waiting for fax information from you regarding extra charges that you contacted us previously about. I have added information to your account regarding the gift wrapping and charge that you are indicating was applied.

Unfortunately, the downloaded order from Amazon to our system isn’t showing the gift wrapping was selected. Both issues will be addressed at the same time. You should be hearing back from us on this issue.

We apologize for any inconvenience this may have caused.

Please let us know if we can assist you further.  Thank you for visiting the NBA and WNBA Store.

 

Sincerely,

Sharon S.

Customer Service

CORRESPONDENCE 2:

—–Original Message—–

From: Iris Lisle nee Hsia Lyn Yeoh <iris_yeoh@optusnet.com.au

Sent: Jan 4, 2007 6:13:32 PM CST

To: customersupport@thestore.nba.com

Hi Sharon

I have just sent a fax (credit card transaction statement) to 920 431 7581. I am appalled that the first fax sent through on 22/12/2006 wasn’t acknowledged or received. Your establishment has been giving me the round-around I am disappointed at what this issue has come to.

I ordered two jerseys online via nba.com using my husband?s (Otis LISLE customer reference number : 2701569) account. The two jerseys were to be his Christmas presents.

1.Order was put through 04-12-2006

2.One Jersey received (Stephon Marbury) WITHOUT gift wrapping

3.I rang up nba.com on 22/12/2006 in which I spent about 20-30 minutes on the phone with nba.com trying to sort out the issue.

4.I found out that the Laker?s jersey wasn?t put through because it was out of stock. NO ONE informed me of this, UNTIL I rang on 22/12/2006 ? 3 days before Christmas! NOT HAPPY.

5.I was asked to send through a fax outlining my credit transaction. In which I gladly obliged.

6.I was advised that the Laker?s jersey will be sent out in February 2007 I also requested that The size be changed from XXL to XXXL and that no shipping fee was charged ? it has been a total inconvenience and the two items were supposed to  be shipped together anyway!

7.I rang again today (05/01/2007) to find out where we?re at with the issue. Surprise, surprise, we?re back to square one.

8.I was transferred three times, and had to re-explain the situation! I was on the phone to nba.com customer service for a total of 40 minutes!

9.The conclusion from today?s conversation is that I was to be

refunded the full amount of gift wrapping ($7.98) and The Lakers

Jersey

  ($74.99) and half of the shipping fee (doesn’t make sense to me). I will have to re-order the Lakers jersey and absorb the shipping and handling costs for the jersey to be sent out in February. Atrocious!

      a.  I have spent a total of 60 minutes (or more) on the phone to nba.com (I AM PAYING for the calls)

      b.  I have been totally inconvenienced by this whole event!Both jerseys were supposed to be special Christmas presents.

      c.  Nba.com FAILED to inform me on 04/12/2006 (order entry) that the item was OUT OF STOCK. In which case I would have arranged for alternatives! No one informed me anything, until I rang on 22/12/2006

      d.  Now I have to re-order and pay for shipping and handling for an item which was supposed to be shipped together with the Knicks jersey and gift wrapped in the first place?????

I want this matter resolved ASAP. It is costing me to ring the

United States

to check up on the issue which is POORLY HANDLED! I want to ensure that we come to a FAIR outcome for all the inconveniences it has caused us (my husand and I).

Regards,

Iris YEOH-LISLE

Below is the receipt ffrom the order :

Here’s your receipt.

—————————————————

Date:                04-December-2006

Order #:      102-1222988-4781716

NBA and WNBA Store Order #: 000000000

1 of Lakers adidas Men’s NBA Swingman Road Jersey ( sz. XXL, Purple : Bryant,

Kobe

: Lakers ), $74.99

1 of Knicks adidas Men’s NBA Swingman Road Jersey ( sz. XXL,Navy : Marbury, Stephon : Knicks ), $74.99

Shipping & Handling:    $38.98

Giftwrap:               $7.98

Tax:                   

Total:                  $196.94

Buyer:                  reggaeboy002@hotmail.com

Paid Using:  Visa(exp. 2008/11)

Your Shipping Address:

44 Adair Street

Scullin

Canberra

, A.C.T 2614

Shipping Method: Standard

CORRESPONDENCE 3:

customersupport@thestore.nba.com wrote:

Please include the following line in all replies.

Tracking number: WT20061221_0000005722

Dear Iris:

Thank you for your e-mail.

As we stated in our previous e-mail message, once we receive your fax and are able to review your account status, we will take action to assist you with compensation.  You will receive our reply as soon as possible. 

Thank you for your patience and understanding.

Please let us know if we can assist you further.  Thank you for visiting the NBA and WNBA Store.

Sincerely,

Anne

Customer Service

For the best customer service, please reply with email history,

referencing customer number 2701569.

CORRESPONDENCE 4:

—–Original Message—–

From: Iris Lisle nee Hsia Lyn Yeoh <iris_yeoh@optusnet.com.au>

Sent: Jan 9, 2007 5:57:20 PM CST

To: customersupport@thestore.nba.com

Hi

It’s been more than 24 hours since we last spoke. I want to find out where we’re at with resolving the issue. I can’t be bothered wasting another minute of my time or paying for another minute of overseas call charges to ring Nba.com.

I trust you will reply propmtly.

Regards

Iris

CORRESPONDENCE 5:

customersupport@thestore.nba.com wrote:

Please include the following line in all replies.

Tracking number: WT20061221_0000005722

Dear Iris,

Thank you for your reply.

Per our previous correspondence, please fax your statement so that we may assist you most effectively.

Please let us know if we can assist you further.  Thank you for visiting the NBA and WNBA Store.

Sincerely,

Ryan

Customer Service

For the best customer service, please reply with email history,

referencing customer number 2701569

CORRESPONDENCE 6:

—–Original Message—–

From: Iris Lisle nee Hsia Lyn Yeoh <iris_yeoh@optusnet.com.au>

Sent: Jan 10, 2007 3:31:48 PM CST

To: customersupport@thestore.nba.com

HI

Do you people actually review the past emails (see bottom threads of emails)?

> > > > > —–Original Message—–

> > > > > From: Iris Lisle nee Hsia Lyn Yeoh <iris_yeoh@optusnet.com.au

>

> > > > > Sent: Jan 4, 2007 6:13:32 PM CST

> > > > > To: customersupport@thestore.nba.com

> > > > >

> > > > >

> > > > > Hi

Sharon

> > > > >

> > > > > I have just sent a fax (credit card transaction statement) to > > > > >920 431 7581. I am appalled that the first fax sent through on > > > > >22/12/2006 wasn?t

> > > > acknowledged or received. Your establishment has been giving me > > > > the round-around I am disappointed at what this issue has come > > > >to.

I can’t believe this incompetence! I have very CLEARLY stated that I have re-sent

the copy of my credit card transaction outlining the charges from Nba.com.

Now if you review the past few emails, you will be the SECOND person to ask me to send a fax when i have ALREADY done so! This is outrageous!

GET THIS MATTER SORTED NOW!!!!!!!!!!!!!!!!!!!!!!!!!

We have been a loyal customer of nba.com and have never encountered such a problem!

I am very disappointed with the service!

Regards

Iris

CORRESPONDENCE 7:

Well, I think I’ve slowly and somewhat recovered from my uncle’s death. I have to be at peace with it as he was, as his family is. It’s hard to see someone so young and with high calibre at his prime, go. But death, that’s the fact of life, may his predicament open new doors to research for myelofirosis.

Let’s retrace the steps. On Monday 20 Nov 06 I received a call from my mom that my uncle in NZ wasn’t going to make it. I was thinking "but how could that be???… we just saw him in KL for the wedding!". I’ve been kept posted by my aunty about his well-being (or lack of it) almost daily. But I guess I was in denial, I kept thinking, "he’ll be alright..". As soon as I heard the words "he’s not going to last" I dropped everything! I was at work…it was 1ish pm…i booked my flights and bus tix up to sydney. I couldn’t make it in time for the last flight out CBR-SYD to make it for the last flight out SYD-AUK for the 20/11. I arranged for international roaming etc….and then my cousins asked me who I was flying with, so distraught I was, that I booked my flight but didn’t know who I was flying with, all I knew and all that was important at that point is that I got a flight! and I’m out by 7am 21/11. My parents were on wait-list for Emirates, SIA,MAS,Thai, NZ,Qantas. Even phone calls after phone calls begging for wo seats on mercy flight! on a lighter note I think Air NZ have the most undesirable stewards and stewardesses working for them.

I arrived at about 1130am on 21/11. Had to wait for my other aunty (flew in from Melbourne - eldest uncle’s wife). Her flight brought her in at about 2ish. We rushed to the Auckland Hospital in a taxi. We went up to the hamaetology ward….it was very very very difficult to see my uncle. He was in so much pain. He decided not to have any more medication (since 19/11) and has only been on morphine (to ease the pain) and oxygen (for ease of breathing) since then. He got to use the multifocal glasses my dad got for him (just for that day). He was coming in and out of his sleep. I couldn’t contain myself. Aunty Grace (his wife) asked for me to speak with him, all I can think of was…I’m sorry!! I’m sorry!!!…but I thought this ought not to be about me! Instead, I showed him the Ocean Jade he gave me for my wedding. He smiled!!!! in his weak being, he smiled!!!! And I thanked him for making the journey to KL for the wedding and that I am glad he got to see all his siblings and that he had a good time in KL. It was a special moment. It’ll forever be imprinted in my memory.

He passed away the next morning. He took his one last struggled breath. And he was gone….

May you rest in peace Ah Chik 22/11/2006

He was diagnosed with Myelofibrosis 4 years ago. He had his spleen removed 2 years ago. He has virtulaly no immune system. He came for the wedding….there was that big Haze problem whilst he was there (hence all I wanted to say to him was "i’m sorry!"). He went back to NZ with a lung infection. That was cured. On 03/11 he collasped at his work…they found bleeding in the stomach, which they operated on immediately. He remained in hospital from then on. Stomach bled again. Lung started to fail with pneumonia. A couple of bleedings foudn in kidney…his diagnostic was against him. That is when he peacefully decided to go. He was very strong and brave and determine.

I spoke with the specialists, my uncle’s boss at Fisher and Paykel (they have been great support to his family) and my aunty (eldest uncle’s wife) …all of whom have said I should not blame myself or feel guilty. My uncle had to go, and it is because of a combination of alot of things and that we all knew it was going to happen….then again, it doesn’t make it easy…just knowing it will eventually happen. It happened! and it’s hard to take. But we all must be at peace.

The funeral was a civil one on the 25/11. My dad gave a speech. I was very moved. My dad doesn’t show much emotion. 16 year old Eelaine and her 14 yr old borther Kenneth gave a short speech. I can see and sense their utmost sorrow but I know that they knew this is the only way to go. Aunty Grace was at peace. I feel for them so much. My uncle was cremated the same day. it was hard to see him again in the coffin (before the service). But I must say he looks so much better then when I first saw him in the hospital.

The rest of my days in NZ was just catching up with mom and dad who managed to get on a flight which arrived on the 24/11. Just being there for the family, Aunty Grace, Kenneth and Eelaine. Even now, typing out this blog, I am still very distraught by the whole skim of things. I think I must rest now. And let the wound heal.

Go free, from now your days are not numbered
You’ve shown so much courage
You waited for my presence before your time has ended
You’ve felt so much pain
I saw it in your eyes, your body so tormented

Go free, you will always be remembered
Time to release, time to be released
from the ailing physical body so anguished
For now, and forever you will be loved

Go free, the stench of illness left far behind
Fear not for your loved ones, for they are loved by many
Let not your heart be heavy,
Deep sadness they may feel, but they are at peace
For you are now free, free from the physical pain
Free from days that has been numbered
Free from your body so tortured

Go free….

Rest in peace uncle Swee Hock, you will always live in our memories.

22/11/2006.

Argh!!! It’s so depressing…coming from places like KL, Bangkok and Sydney….Canberra is a S**T hole!…it’s moving way to slow for my liking….i.e 5km/hour *sigh*

That’s it la..i got a new 10 year plan….earn in AUD….save up to fund a business in KL run by reliable and responsible friends…buy a house in bukit jelutong….in 15 years i move back! =)…*sigh* if only it could happen SOONER!!

O my perm…yes yes i asked for BEYONCE..he gave me bloody Karen Mok..but ok la…different! I got a whole head copper color-over looks good with my previous highlights..it was supposed to be RM850…but got it for RM650..what ever la….it’s still cheaper than having it done in Australia.

I miss my friends and family….and FOOD….argh I miss KL so much it sucks!

Starting work on the 30th. ahahha funny…worked for 5 weeks and took 5 weeks unpaid leave. Well considered lucky also la….they value me enough to let me go and come back to a job.

sighness…..i want to go back to the homeland!

just got home from another impromtu spree. Man shopping is just too damn good in KL.

Got three pairs of work shoes, HushPuppies, Lewre & Clark. Went to Zara ; got three tops and a suit for work. I didn’t care to check the prices! hahaha. And I didn’t care if they weren’t on sale.It was still worth the RM. Elle had a sale on, haa..that one I bought the suit at half price. BARGAIN! at the end of the day….RM1400 gone. But it’s ok..i won’t be able to get the same stuff for AUD520 if I were to buy them in Aust.

I’ll get a digital perm tomorrow. Need to get medicine stock as well as a 1gb thumbdrive and I’m all done! Set to go on Sunday morning. O I will also get some perfume at the duty free laa =)…tradition..

Wei Wei is coming to pick me up …and we’re heading to the fun fair just beside one utama…it will be fun. And meeting the girls up for a drink or two or three..or more (lolz)…after that.

Sigh I miss KL already!

Sigh…time to say goodbye to this hometown KL….

Well I had a real good time meeting up with family and friends. Catching up with the ever changing and very bustling lifestyle in KL. Shopping! O I love the RM!!!!

Been to the Loft and Bar Savanh…had a great time with Shreen and JD…two mangkoks. Otis buys a bottle everytime, and we will finish the bottle within the 3 hours that we’re there hahahaha..waste time only the bartenders stick all the sticker sticker thingies on the bottle…Huda joined us once…it was a mad night we were doing synchronized dance steps together …we haven’t danced together in like what? 3 years? Been to many mamaks and kopitiams…ooo foood…Been shopping like I have a ‘money-plant’ which supplies me with endless amounts of $$$. Just bought a new Tissot watch yesterday. Been going to salons to have my hair washed..nice…went to watch a movie at the GOLD CLASS (GSC), that’s the shit man…that’s the way to watch movies…lolz.

Finally met John Knutsson, my beloved Eva’s husband. Finally met Po, my beloved Wei Wei’s soon-to-be-husband. psstt..ey faster la get married and sponsor my flight tix back.kekekeke. Going to meet Abe, my beloved Ann’s partner. Met Shammy whom I haven’t seen since we were 16! Met Huda the DODO from Singapore…..part of the 2p2g…yeah we were young then, 2p2g - puppy pound gangsta gurls..hahaha LAWAK ANTARABANGSA la!!!! It’s a shame Theng couldn’t come back to KL to join in the festivities. It’s alright Theng, we’re globe trotters…I’ll save up to go to UK soon..promise…Met alot of other friends…Man I miss home already! And I haven’t even left!sigh..

I have no complaints except for the fact that I haven’t had enough sleep!!!!

I LOVE KL.

Wedding went well. I think ? hahaha.

preliminary pics can be found at www.danielzain.com and studio pics….are with Otis, who is right at this moment, on a plane on his way back to Canberra.

Daniel is very professional and is so easy going! - promo sikit la for my friend hehehee.

We had overseas guests, which was exciting! People came from Florida, Canberra and New Zealand.

We went to Thailand for our second honeymoon. It was awesome! We stayed at the Grand Hyatt Erawan in Bangkok for 3 nights and 3 nights in Hyatt Regency Hua Hin. Bangkok was fantastic, I met up with my university mates. Shopped til Otis dropped (I was still ok to go hahaha) and rode on an elephant as well as pat a tiger! I didn’t know elephants have hair all over their body! We went to Pattaya the first day, and only checked into the hotel at about 8 at night. Second day was sight-seeing day; we went to see the Grand Palace and to some local temple. We did a little bit of shopping after that. Third day was devoted to SHOPPING and met up with university friends for dinner and went to Suan Lum Night Bazaar. Fourth day, we were transfered to Hyatt Regency Hua Hin via the Hyatt Shuttle service. Cool, had the whole shuttle to ourselves.

Huahin is serene. The Hyatt was so relaxing. Different from Grand Hyatt - which is just so grand. Hyatt Regency Hua Hin was very relaxing….pool was massive and cleverly built along side greenery and spanned across the whole property via connecting streams. The beach was just a stone’s throw away from our room. We had most of our meals at the hotel. Reasonable la, when convert to AUD…heheehee…like when we had breakfast it was like Bt1100…about RM110..which is about AUD40. Cocktails at night were like Bt200 = RM20 = AUD7. *shrugs shoulders*. We ventured into town every evening. Many night markets. Went for massages EVERYDAY! It was only like Bt300 per hour. We took the shuttle in Bt50 per way per person, sometimes we got the BMW 5 series (new one) sometimes we get the TOYOTA Ventury. We took the Limousine transfer from Hua Hin to The New BKK Airport, Suvarnabhumi. It was quite annoying, the hotel was so ‘proud’ of their BMW 5 series (new one) fleet. They kept saying just that! "The limousine madame, is a BMW 5 series, new one, Bt4500". Yeah it was quite a ride, love the car! It’s got smooth driving. The chauffuer was averaging 120-150 and it felt like 80km/hr all the way to Suvarnabhumi (about 280kms away from Hua Hin).

I went to Thailand with about 1/3 of my luggage filled, I came back with a full luggage PLUS an extra bag - had to buy at BKK. Otis came home with a new Sony Ericsson phone (hmmph! jealous) and new attires. O! and I had a suit made up …only Bt2500 Cashmere-Wool Blend, this was at HuaHin. We’ll definitely be flying to BKK soonish.

I’ve been having my hair washed at the salon. It is so CHEAP! hahaha yeah earning in AUD is so great! hmmm I need to get a new camera…I need to meet up with my friends before I leave in about 10 days….I need to go back to Malacca to see my grandmother also….Need to buy shoes and work clothes…and arrange for DHL jumbo box! hahaha I’ve got like about 30 kilos at the moment…summore got like 4 or 5 wedding albums….whoah….too heavy!

I will be uploading wedding pics soon …..

I dun wanna leave KL…but I know I would have to in about 10 days….sob sob….

that’s all for now, need sleep…

Well, it’s been 2 years! I’m finally graduating (again).

I remember when i first enrolled; I thought the 2 years will go by painfully slow. On the contrary it went by in a zip.

Sigh 25 already. Friggin hell, once you hit 21 the number after the 2 goes up real quick.

Dad’s coming to Sydney, but I don’t think I can meet him up there. He’s busy anyway with this new position; meetings and all. I on the other hand have just got a promotion of sort. Well they want me to uptake the assistant manager position for a couple of months until they sort out upper management. They KNOW I’ll be leaving soon so I guess it’s a win-win…I get the title, they pay me whatever I work extra from my contracted hours and they get reliable service from moi.

Heck, I’ve got my Masters now, I’ve got to put it to good use hey?…. They’ve mentioned Marcomm position up at the Head Office in NorthRyde…but it’s Sydney! Long term plan is Melbourne. So I had to give it a go. I mean, it would have been real easy if my life is just about ME. But geez,..I’m a mrs. remember …lolz.

Hmm, excited about Tuesday, although it’s going to be a real rip-off! Friggin $200 for the entire ensemble. O not to mention, going to ‘Insane Hair’ in the city to get my hair done. O it soooo needs doing!

Went to Axis last Thrusday night. Fine dining..mmmmm… The setting was o so gorgeous. The food was magnifique. Half a dozen Fresh Oysters followed by Leek & Patato soup topped with Trufle oil; compliments of the Head Chef. See, it’s good to have a husband who works in a 5 star establishments who knows important people kikiki… Otis had warm Thai Beef Salad - it was exquisite. I had some ofcourse =). I didn’t order any entree for myself because I was saving tummy space for dessert and wine. We had Devil’s Lair Semillon Sauvignon Blanc. For main, Otis had the Sirloin steak (well done - *gasp* I TOLD him not too, sucha an insult! lolz). Sigh, well food is food to Otis, it has to be DEAD LOLz. I had the Grilled Salmon rested on a bed of scallops and prawns. Simply delicious. At which point the Chef came out to meet us both and we joked about the well-done steak. He also said not to order any desserts as he will make something special up for us. How nice! Well for dessert; we had creme brulee (peach and laichee), caramel ice cream, caramel and dark chocolate brownie and lemon cheesecake; compliments of the Head Chef. And, and!!…the waitress topped up my glass of wine for no charge….lovely. So by the end of the night, we were so full and contented.

Friday night we went out to Can Tho. Nice little place which just opened up in Belconnen. I have rated that place number 1 asian restaurant in Canberra. And slowly, I have convinced Otis that they have the best food. Otis, the Chilli Beef expert-critique has concurred that Can Tho has got the BEST CHILLI BEEF in CANBERRA.

We didn’t actually have dinner on Saturday..we were snacking too much..

Tonight at 6pm, I have to make an appearance at Pancake Parlour for Rod and Anne-Marie’s farewell. Rod’s moving onto a Manager’s position (whihc he so deserves) in Newcastle whilst Anne-Marie is going to be a mommy come September. It will be nice to catch up with the Belconnen people. O and I have to be at my inlaw’s for dinner at 8pm…my mom inlaw has saved some seafood Gumbo from last night just for me..awww..isn’t she sweet.

Well I guess I better get going. I will be updating this blog with the proceedings of the Graduation.

ta!

Tomorrow’s Thursday night Research seminar will mark the end of the semester. WOOHOO!

Handed in my last assignment on Monday. *crossing fingers*.

It’s bloody freezing now!

Had to go through the whole dreadful ‘wait-in-line-to-be-invited-into-the-lecturer’s-room’ ordeal for my Theory essay today. My heart was pumping! There were rumours that 4 people were caught plagiarising. Even though I knew I was going to be OK…I was still worried; it’s J.W we’re talking about. I tried to divert my attention to other things such as, reading my GUIDE TO THAILAND book. and mom rang whilst I was sitting cross-legged on the floor. I saw a guy rushing out of the room, pissed-off. I thought, man…….. Another girl came out with a slip of paper to go and see the head of school. Another guy had the same predicament, a letter requesting to a meeting with the head of school. my turn came, I couldnt help but smile in relief - CR. At lunch, I found out who the 4th person was. She was crying. ‘em poor things.

2 x 24 hour exams and 1 x 3 hour exam to go before graduation.

Graduation - an AUD300 (at least) affair. Robe - AUD170, Pictures - AUD120, Mortar Board - AUD30, Guest Entry - AUD27.50 per guest and souvenirs?that’s a different story. DAMN! I didn’t feel the pain during my undergraduate ceremony because daddy swiped all the way. Now, I am really feeling the brunt of the cost, money coming out from own pocket.

Alice got a new job! woohoo!

Bloody hell, went to check on my application. The person at the front counter of HR was not very pleasant. I think she misheard me when I explained that I was checking up on the status of my application. I think she thought I said I want to submit my application. Anyhow, I didnt get the info I needed and she wasn’t interested with what I had to say (BIATCH).She was more interested with typing vigourously away on the cmputer - maybe having an argument over the internet on MSN with her imaginery boyfriend? I duno. I gave up. Went to meet Esther for lunch.I thought to myself, sometimes it’s just not worth it getting annoyed with people who do not WANT to understand you or maybe do not even have the cognitive capacity to do so.

Can’t wait to graduate!!!!!!!!!!!!!!!!!!!!!!!!!

Can’t wait to get a REAL JOB!!!!!!!!!!!!!!!!!!!!!!!1

Can’t wait to go back to KL@!!!!!!!!!!1

Can’t wait to go to THAILAND!!!!!!!!!!!!!!!!!11

That’s all for now. I think I should start reading a new book I just bought….Visual History Of The World.

Hah! Week 12!!!!! 3 weeks to go to end of semester! woohoo!

I have one major essay due next Wednesday which I havent had the time to sit down and think through yet. Let alone start putting them in comprehensible words with references! ARgh!

Another Strategy due in the the 29th of May 2006. That’s cool (I think). It’s all good. It’s under control.

Now letsee…what’s happened since the last time I updated the blog.

1. Completed a 10 day detox with high success. Ate like a rabbit/cow/squirrel. Plenty of fruits, vegetables and nuts. 2 litres of water a day. *phew*.

2. Back and forth correspondence from Diana (the wedding planner), Jacque (the events/banquet person at The Saujana), my mom (minister of finance).

3. Presented the research findings to Families Australia. Success.

4. it’s week 12!!!!

5. Finished reading ‘Mao’s Last Dancer’ by Li CunXin. That book is very moving and real. It made me cry.

Sigh, the KL reception is ocming up real soon. I am getting real stressed!

OK I better go back to what I was doing- house chores.

nightee night peeps. Have a great month ahead.